How to Complete the Identity Check

Dapper Labs has partnered with regulated financial entities to enable us to offer safe and robust payment options.  As such, Dapper Labs is required to collect verification information, which also provides an additional level of security that protects our collectors and ensures a great experience. 

There are three steps to completing the Identity Check:

  • Taking a photo of the ID you are submitting (valid unexpired government-issued identification is required, although which type of ID you use will depend on your region. For example, if you are in North America, you will have the option to use your driver's license. Other regions will require a passport)
  • Taking a selfie
  • Completing a form with details such as your residential address

As part of our commitment to keeping our users safe, the identity check can only be performed through your Dapper account. All identification documents must be submitted through our platform – we do not accept emailed copies of your identity documents for verification. If all of the following steps are accurately completed, most users are approved automatically.

 

Why Do I Need to Complete the Identity Check

Dapper Labs has partnered with regulated financial entities to enable us to offer safe and robust payment options.  As such, Dapper Labs is required to collect verification information, which also provides an additional level of security that protects our collectors and ensures a great experience. 

Important Note: If a manual review is required, the only emails you will receive from us in regards to your identity check are from compliance@meetdapper.com. For your own safety, please do not send personal information to any other email.

 

Initiating the Identity Check

You can initiate the Identity Check process at any time. Simply click on the Security tab in your Dapper account and then navigate to the 'Identity check' section.

 

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While an identity check can be initiated at any point, there are a few instances where the check will be required:

  1. When your account hits a threshold of financial activity from purchases and sales.  
  2. When you submit your first request to withdraw from your Dapper Balance.

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