To protect our users from any potential fraudulent activity and to truly have a great experience, we must take the necessary steps to ensure compliance with the financial industry. The identity check process is a big part of this. Similar to other online payment services, you are always asked to verify your identity from time to time. This is the same on Dapper.
There are three steps to completing the identity check:
- Taking a photo of the ID you are submitting (valid government-issued identification is required, although which type of ID you use will depend on your region. For example, if you are in North America, you will have the option to use your driver's license. Other regions will require a passport)
- Taking a selfie
- Completing a form with details such as your residential address
As part of our commitment to keeping our users safe, the identity check can only be performed through your Dapper account. All identification documents must be submitted through our platform – we do not accept emailed copies of your identity documents for verification. If all of the following steps are accurately completed, users are normally approved automatically.