Wire Transfer Withdrawals

Wire Withdrawal Basics

• Your identity check must be completed prior to making a withdrawal request.
• At this time, we are only able to issue wire transfer withdrawals to bank accounts that meet the following criteria:
  
  • US Location: Must be located in the US (address is located in the US and ID is from the US).
    • Note: We are unable to support wire transfers for banks or residents located in the following states: New York, Texas, North Carolina, Connecticut, Alaska, and Arkansas.
    • Update on Wire Withdrawals for Non-US Collectors here

  • Valid Bank: The bank must be capable of accepting wire transfers.

  • Account Holder: The bank account must be in your name.

• The minimum amount for a wire transfer withdrawal is $20.01.
• Wire withdrawal requests need to be manually reviewed. Please allow for some processing time between submitting a withdrawal request and having the funds deposited in your bank account. 
• The name on the receiving bank account must match the name on the ID document you used to complete your Dapper ID check. This information is displayed in the Security tab in your Dapper wallet.
• Partnering with a regulated financial entity enables us to offer safe and robust options such as wire transfer withdrawals. As such, please know it is required to collect verification information such as a Social Security Number when adding a new bank. Any subsequent withdrawals to your added bank would not require verification information.
• This is a separate process from the Dapper ID Check so it is expected that you would need to submit some information you would have provided before.
• We do not currently have support for submitting wires for accounts requiring "For further credit to" intermediary bank information. 

Failure to meet these requirements could cause a significant delay in receiving your funds or the funds may be returned to Dapper.

Please Note: Your statement may not specifically mention “Dapper Labs” when your funds are received. Rather, your statement may mention “Fortress Trust” or something specific to your financial institution. 

Making a Wire Transfer Withdrawal Request

To begin a wire transfer withdrawal request, head to your Dapper Wallet and select the Home tab on the left-hand side of the screen. From here, you'll be able to see your total Dapper Balance including both your withdrawable and non-withdrawable balances. Select the Withdraw button in order to begin the withdrawal process.

You can also click on the info icon and you'll be given a drop-down that will show you which portion of your Dapper Balance is available for withdrawal or for purchase only (i.e. non-withdrawable). 

You will be presented with a pop-up screen with the option to select your withdrawal method. Please click the Wire Transfer option and then scroll down to enter the amount you would like to withdraw in the box below Withdraw amount. Once you've decided how much you'd like to withdraw click Continue.

If you don't already have a bank account set up for wire transfer withdrawals, you will be asked to input certain verification information.

Otherwise, if you already have a bank account, you can complete your wire transfer withdrawal request. If your request was successfully submitted you will see a confirmation page afterward.

Adding a Bank Account for Wire Transfer Withdrawals

To add a bank account to Dapper without initiating a withdrawal request:

1. Navigate to the Payment Methods tab in your Dapper Wallet.

2. Scroll down to the Connected Accounts section and click Connect for wire transfer. 

Finally, add the verification information as shown below. 

• Name of bank
• Name of the account holder: This name must match the name specified on your bank account and the name on the ID document you used to complete your Dapper ID check. This information is displayed in the Security tab in your Dapper Wallet.
• Routing number: This number is based on the location of your bank account. If your bank provides multiple routing numbers, please use the one for domestic wire transfers. The correct routing number may be different from the one you normally use for ACH or that is displayed on a check. If unsure, please be sure to contact your bank to verify the correct routing number. Most banks provide FAQs detailing routing numbers. 
• Account number: This is your unique identifier at your bank. It is often the last number on the right at the bottom of a check and is usually 4-17 digits in length. Please note: Our Payment Provider can only accept account numbers that are between 7 - 12 digits.

Deleting a Bank Account

1. Go to https://accounts.meetdapper.com/payment

2. At the very bottom of the page, go to the “Connected Accounts” section

3. Delete the saved Wire account by pressing the Trash Can icon

Additional Information

• To learn more about other possible delays or any potential issues, please refer to this Help Center guide: How to locate your Wire Transfer
• If you do not have a bank account that can receive wire transfers, you may be able to withdraw via USDC. Check out our Help Center section on USDC Withdrawals
• To avoid delays or your bank rejecting the wire transfer, we recommend that the following information match:
  
  • The name your bank has on file
  • The name entered when completing your withdrawal request
• This means that the name entered when completing a withdrawal request must match the name on your bank account. Withdrawals made to a joint bank account may be delayed or returned.
  • Please Note: If you have a preferred name that you typically use, please make sure to enter the full legal name that your bank has on file. Please see the table below for clarification.