Wire Transfer Withdrawals

Wire Withdrawal Basics

  • At this time, we are only able to issue wire transfer withdrawals to bank accounts that meet the following criteria:
    • Registered to a bank in the US, UK, or Canada
    • The account must be in your name
  • The minimum amount for a wire transfer withdrawal is $30.
  • We charge a $25 processing fee for each transfer. This fee applies even if the bank rejects the transfer. In addition, your bank may charge its own processing fee. 
  • Wire withdrawal requests need to be manually reviewed. Please allow for some processing time between submitting a withdrawal request and having the funds deposited in your bank account. 
  • Your bank does not need to be in the country where you reside, but it must be in an eligible country, and the name on the withdrawal request must match the name on the bank account. 
  • The wire is converted into local currency when it arrives in the bank account. The bank sets the exchange rate.

    Failure to meet these requirements could cause a significant delay in receiving your funds or the funds may be returned to Dapper. In this situation, your fee charged would not be automatically refunded.

    Note: Your statement may not specifically mention “Dapper Labs” when your funds are received. Rather, your statement may mention “Silvergate Bank/Circle” or something specific to your financial institution. Examples of what your bank statement may look like can be found on the following Help Center guide: How to locate your Wire Transfer

Adding a Bank Account for Wire Transfer Withdrawals

To add a bank account (US, UK, or Canada) to Dapper:

1. Navigate to the ‘Payment Methods' tab in your Dapper Wallet.

2. Scroll down to ‘Save your bank details' and then select your country. 

     - You will see varying modals depending on your country.

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Finally, add the information below:

  • Name of the account holder: This name must match the name specified on your bank account.
  • Account number: This is your unique identifier at your bank. It is often the middle number on the bottom of a check and is usually 4-17 digits in length. 
  • Billing address: This billing address must match the billing address you've given to your bank.
    • For users in Canada who want to use a US-based bank account, you can add your US-based bank account details only if the billing address is US-based.
  • Routing / IBAN / Swift number: This number is based on the location of your bank account. If your bank provides multiple routing numbers, please use the one for domestic wire transfers

Additional Information

  • Some smaller banks may require additional information such as “Further credit to” or “Beneficiary Account” to complete a wire transfer. Currently, we don’t support these details, but we are working to add both in the future.
  • To learn more about other possible delays or any potential issue, please refer to this Help Center guide: How to locate your Wire Transfer
  • If you do not have a bank account in the US, UK, or Canada that can receive wire transfers, you can convert your Dapper Balance to USDC and send the tokens to any Ethereum wallet address that can accept USDC.
    • Please Note: USDC withdrawals are not yet available in New YorkHawaiiMinnesota, and Alaska. More on USDC withdrawals here.
  • To avoid delays or your bank rejecting the wire transfer, we recommend that the following information match:
    • The name your bank has on file
    • The name entered when completing your withdrawal request
  • This means that the name entered when completing a withdrawal request must match the name on your bank account. Withdrawals made to a joint bank account may be delayed or returned.
    • Please Note: If you have a preferred name that you typically use, please make sure to enter the full legal name that your bank has on file. Please see the table below for clarification.
  Name Will the transfer succeed?
Withdrawal Request
Bank Account

Bill Doe
William Doe

No
Withdrawal Request
Bank Account
William Doe
Bill Doe
No
Withdrawal Request
Bank Account
Bill Doe
Bill Doe
Yes
Withdrawal Request
Bank Account
William Doe
William Doe
Yes

 

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