Managing Email Preferences

By default, when you sign up for an account (Dapper Labs, NBA Top Shot, NFL ALL DAY, and LaLiga Golazos), you are automatically subscribed to all updates and content. You can manage your email preferences at any time by heading to the type of email that you would like to unsubscribe to in your inbox. It may take several days for you to stop receiving emails from us. Unsubscribing may also prevent you from receiving emails about important, account-related activities. This includes, but is not limited to: 

  • Upcoming Pack Drops or reservation links
  • Sales on the Marketplace
  • Deliveries of Challenge Rewards
  • New features, products, promotions, and updates 

How to Unsubscribe

In order to unsubscribe to emails, search your email history to find the most recent email (past 60 days) from the brand you wish to unsubscribe from (Dapper Labs, NBA Top Shot, NFL ALL DAY, and LaLiga Golazos). Please note each brand's email subscription is operated separately so if you have an account for these platforms, you will need to unsubscribe individually.

Once you've opened a previous email from us, scroll down to the bottom of the email to find and click on the link for Manage Preferences or Unsubscribe


This will open your subscription preferences so you can either unsubscribe from that particular type of email you've opened up or all of the associated brand's emails.


If you do not have any emails saved in your inbox or you're having issues with managing your subscription preferences, please get in touch with our Support Team here. Please use the email associated with your account when making your request. You can also review our troubleshooting steps here if you're unable to receive any emails from us.

Subscribing Back to Emails

If you've previously unsubscribed from any of our emails and would like to resubscribe, you need to contact our Support Team here. Please include the brand(s) you would like to receive emails from and the types of emails that you would like to receive. You will also need to make the request from the email address associated with your account.