Forgot Password

Email Signup

If you originally signed up using your email address and forgot your password, you can reset it two ways.

  1. If you are logged in, visit your Dapper account and select “Change Password” under the Security tab.
  2. If you are logged out, select the “Log In” option in the menu and make sure you’re in the login, not the signup option. Above the purple "Log In" button, you will see “I forgot my password”. Select that, enter your email, and you will be able to reset your password via the link sent to your email’s inbox.

Your password will not be reset until you follow the link sent to you via email. If you did not receive the email, make sure you are trying to sign in with the method you originally used (Google OR email and password). 

 

Google Signup

If you originally signed up for NBA Top Shot by connecting your Google account, you would not receive a password reset email. Instead, you would need to head over to your Google account to reset your password.​​​​

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